Securus Technologies Expands Its Payment Processing Capabilities

Indianapolis, Indiana-based electronic payment processor, GovPayNet, has become a subsidiary of inmate technology company, Securus Technologies, according to a January 4, 2018 public release. The move will make Securus the leading government payment processor, with over 40 million payments capable of being processed each year. mark MacKenzie will remain on board as the Chief Executive Officer but other terms of the deal were not released. GovPayNet already has contracts in place with over 2,300 customers to electronically process their credit and debit payments. Typical payments that the company processes include cash bail payments, traffic and criminal fines, tax payments, and others.

 

Securus Technologies recently opened a U.S.-based call center that is designed to provide service to inmates and their friends an families. The call center was a $25 million endeavor that will employee over 200 people in the United States. Their main focus in creating these job in the country was to provide a better customer service experience to their customers. This effort is the largest call center of its kind in the country. This move allowed the company to become accredited by the Better business bureau, where Securus not only secure the accreditation but gained an A+ rating. The results have been outstanding, with nearly 3 millions calls handled monthly and an answer time of less than 12 seconds.

 

Securus Technologies was founded in 1986 and has over 20 wholly-owned subsidiaries that provide a multitude of services to law enforcement agencies, corrections facilities, and inmates in the United States and Mexico. Some companies that operate under their umbrella include JPay, CellBlox, Telurus, and JOBView. They are headquartered in Dallas, Texas and serve over 3,500 corrections facilities and over 1.2 million inmates. Robert “Bob” Pickens was recently named CEO and President of Securus, effective January 1, 2018.

 

Securus Technologies Is a Great Tool For Uncovering Crimes

Securus Technologies is bringing a whole new world of innovative technology to your very own home. Oftentimes, any of us find ourselves in unfortunate circumstances in which those who are close to us are faced with a difficult time in their lives in which they are placed in jail. If this happens to be your case, then it is possible that you’ve found yourself in a predicament in which you will need to visit the jail by setting up an appointment with one of the officials at the front desk. You may then come to realize that the jail facility is so busy that you are unable to set up an appointment at a time that you had wished to have had such a form of visitation conducted. This can be quite problematic as you had wanted to visit your friend, significant other, or relative while they’re enduring through a tough time in which they may begin to feel lonely while incarcerated, but you also were not able to cancel other important obligations that you may have had, such as school, business, or other types of responsibilities that required your attendance/attention. Securus Technologies understood that such dilemmas exist in people’s lives, and therefore, have created an opportunity for them in which they can now successfully communicate with the inmate that they’d wanted to visit through means of video chatting sessions from the comfort and privacy of their own homes,

 

Securus Technologies is not only providing everyday citizens with wonderful benefits, but it is also giving a great advantage to law enforcement agencies in solving crimes. It is a great tool that enables people to not only connect with one another, but also one which enables law enforcement agencies to utilize whatever has been said within the conversations of the video sessions as evidence to use for opening investigations if dangerous crimes, or any type of crime for that matter, is discussed within them.